FuseIQ for MSP Partners
Bring customers a complete AI operating program.
FuseIQ gives MSPs a packaged way to help customers discover AI opportunities, govern execution, improve adoption, control AI spend, and move priority use cases into production. Your team owns the customer relationship. PraxisIQ provides the software, program, and forward-deployed expertise behind the motion.
One customer motion. Clear roles.
MSP partner
- Existing customer relationships
- Account knowledge and trusted-advisor position
- Cloud, security, infrastructure, and managed services
- Customer success and ongoing operational support
- Joint account planning and commercial participation
PraxisIQ
- FuseIQ software platform
- AI maturity assessment and operating roadmap
- Use-case discovery and prioritization
- AI adoption, governance, and economics program
- Forward-Deployed Engineers
- Agent and workflow implementation
- Training, enablement, and delivery methodology
The customer experiences one coordinated AI program, not a collection of disconnected vendors.
FuseIQ combines software, program, and experts.
- Software
- A shared operating record for AI priorities, use cases, governance, adoption, spend, and measured value.
- Program
- A repeatable motion that moves customers through Understand, Discover, Decide, Deploy, Measure, and Optimize.
- Experts
- Forward-deployed specialists who work alongside customer and MSP teams to move priority use cases into production.
The MSP brings customers a complete offer without hiring every AI discipline internally before going to market.
From account opportunity to recurring AI operations.
- 01
Discover
Identify accounts with AI adoption, governance, engineering, or cost challenges.
- 02
Engage
Lead with an executive conversation, roundtable, workshop, or focused business problem.
- 03
Assess
Establish the customer's baseline, priorities, systems, risks, and AI economics.
- 04
Activate
Launch FuseIQ, assign owners, prioritize use cases, and begin delivery.
- 05
Expand
Add use cases, teams, managed support, optimization, and ongoing measurement.
A joint go-to-market motion, not a passive referral agreement.
We begin with the customers and relationships already present in the MSP portfolio, identify the most actionable entry points, and build repeatable demand around specific operational outcomes.
- Account mapping
- Joint sessions across the portfolio, separating Tier 1 immediate opportunities from Tier 2 strategic expansion accounts.
- Executive conversations
- AI-readiness discussions with the sponsors who can fund and govern an operating program.
- Roundtables
- CFO cost-optimization and AI-use-case sessions, plus operating-partner roundtables where relevant.
- Workshops
- AI/ML Fast Start workshops that convert interest into a ranked and owned use-case list.
- Microsoft-aligned accounts
- Opportunities aligned with existing Microsoft cloud, data, and security motions where applicable.
- Shared follow-through
- Opportunity planning, named owners on both sides, and review of what progressed since the last session.
Designed for recurring value on both sides.
- 01
The MSP introduces or co-sells the FuseIQ program
Entry can be a referral, a co-sold engagement, or partner-led delivery depending on the account. - 02
Commercial structure is agreed with each partner
Terms are set per partnership rather than published as a fixed schedule. - 03
PraxisIQ provides the platform and agreed delivery capabilities
Scope of delivery involvement is defined opportunity by opportunity. - 04
The MSP continues its core services
Infrastructure, security, cloud, support, and managed operations stay with the partner. - 05
Expansion creates recurring opportunity
Customer growth can produce recurring software, program, implementation, and managed-service work. - 06
Responsibilities are documented
Ownership, billing, support, and delivery responsibilities are recorded in the partner agreement and customer SOW.
- 01
Customer relationship
- 02
FuseIQ program
- 03
AI delivery
- 04
Ongoing managed operations
- 05
Expansion
One customer engagement can become a repeatable portfolio motion.
Through an MSP-led customer relationship, a PraxisIQ Forward-Deployed Engineer worked inside an oil and gas finance process to implement a governed reconciliation workflow. The working queue was reduced from a typical volume of approximately 150 PO/WO items to approximately 30, while retaining human approval for financial changes.
Invoice records in tracker
399
PO/WO items
291
Invoice value under management
$7.09M
Review queue moved from approximately 150 to approximately 30 items requiring manual review. Figures from the Salt Creek case study. This is evidence of the delivery model, not a guarantee of identical results.
Built to complement the Microsoft and cloud ecosystem.
FuseIQ helps MSPs turn cloud, data, AI, security, and adoption conversations into an operating program with defined priorities, owners, governance, delivery, and measurement. Where appropriate, PraxisIQ and the MSP can align opportunities with Microsoft programs, certifications, marketplace motions, and co-sell pathways.
What makes an MSP a strong fit
- Customer base
- Trusted mid-market or enterprise customer relationships.
- Executive access
- Sponsor access and willingness to conduct account mapping.
- Technical depth
- Strength in cloud, security, infrastructure, applications, or managed services.
- Practice ambition
- Interest in building a repeatable AI practice rather than one-off projects.
- Post-launch capacity
- Ability to support customers after initial implementation.
- Coordinated delivery
- Commitment to a coordinated customer experience across both teams.
Questions partners ask first.
- Does the MSP retain the customer relationship?
- Yes. The operating model is designed around a coordinated customer motion with roles defined for each engagement.
- Do we need an existing AI practice?
- No. FuseIQ is designed to help MSPs enter the market with software, methodology, and delivery expertise behind them.
- Can the partnership support our existing Microsoft practice?
- Yes. FuseIQ can complement Microsoft cloud, data, security, application, and adoption motions where appropriate.
- Who delivers the work?
- Delivery responsibilities are defined by opportunity. PraxisIQ can provide forward-deployed AI expertise, while the MSP continues to provide its core technology and managed-service capabilities.
- How is the commercial model structured?
- Commercial terms, account ownership, billing, support, and delivery responsibilities are agreed with each partner and documented contractually.
- What is the first step?
- We begin with a partnership conversation and account-mapping session to identify immediate opportunities and define the joint motion.
FuseIQ
Build your AI practice around a program you can take to market now.
Bring us your customer base, capabilities, and growth priorities. We will map the opportunities and determine whether FuseIQ fits your go-to-market motion.